Information and Downloads – NE-HA

See below our documents relating to Housing Ombudsman Code of Practice and our feedback/complaints forms.

Self-Assessment-Form-2026 Download

Feedback form -NE-HA Download

Equality and Diversity Policy Download

Data protection policy Download

Complaints form (Clapham House)Download

Complaints form (Jesmond House)Download

COMPLAINT-POLICY – NE-HA Download

MRC Chairmans Annual Report 2026 Download

ANNUAL COMPLAINTS PERFORMANCE AND SERVICE IMPROVEMENTS REPORT 26 Download